Letter to Turf Management Professionals
Dear Turf Management Professional,
DuPont has implemented a voluntary suspension of sale of Imprelis® herbicide, and will soon be conducting a product return and refund program. This action is consistent with our ongoing discussions with, and response to, the Environmental Protection Agency.
We wanted to communicate this decision to you now so you have time to prepare, and can begin communicating with your distributors. However, please do not take any action regarding this product return and refund program until we contact you with additional information.
We intend to start the Imprelis® product return and refund program in mid-August. We will be contacting you soon with additional details about how to return the product to your turf distributor. Our goal is to make this process as efficient and streamlined as possible for your business.
We regret that the use of Imprelis® herbicide this spring may have resulted in damage to certain species of trees, and we remain committed to working with you and all of our customers to promptly and fairly resolve problems associated with our product.
Again, please do not to take any action until you receive further instructions. If you have immediate questions related to Imprelis®, please contact our Customer Call Center at 1-866-796-4783.
We sincerely appreciate your help in this matter. Please let us know if you have any questions.
Global Business Leader
DuPont Professional Products